collection of information

We absolutely respect your right to privacy. At Tricky & Titch we only collect the information necessary to fulfil your order or contact you about the status of your order. This information is not used for any other purpose such as being sold, re-used, rented, loaned or otherwise disclosed to a third party.

If you subscribe to our newsletter we use your email address to notify you about exciting new product additions, or about special offers or promotions that may be of interest to you. We will NEVER pass on your email address to another company or third party. End of story.

cookies

trickyandtitch.ca uses a single cookie to store information about shopping bag contents between pages of the site. We do not use or give out this information. Cookies are used for this reason only. Cookies must be enabled in your browser for you to use our site.

ordering online

All Tricky & Titch online purchases take place in a secure environment.

We accept orders only from Web browsers that use Secure Socket Layer (SSL) technology - this means you can never inadvertently place a trickyandtitch.ca order through an unsecured connection.

The SSL encryption we use for our e-commerce is RC4 128/256 bit certified by Comodo, an industry leader in providing data security. Tricky & Titch also uses Website Assurance Technology to guarantee our online identity. Please point or click on the above certificate to find out more.

If you are still unsure about ordering online, you can phone in your details. Click here for more info.

commitment to data security

All credit card details are stored in an encrypted format on our secure database and automatically deleted after we complete your order (typically 1 business day). We encrypt your card number using triple DES. This encryption makes it virtually impossible for unauthorised parties to read. No credit card information will ever be sent via email.

Tricky & Titch complies with all aspects of the Canadian Payment Card Industry Data Security Standard.

All digital information is kept in a secure firewalled server environment. Only authorized personal have access to this area.

If you have any questions regarding security or privacy please e-mail . Tricky & Titch reserves the right to make changes to this policy. Any changes to this policy will be posted.